ANC-ITM3110.AB1
ITM3110 - Information Technology Project Management
- 5 Interactive Lessons and 140 topics mapped to the official exam objectives
- 75 Practice Test Questions
Beginner Self-paced · 1 year access
5Interactive Lessons
140Topics
75Practice Test Questions
88Flashcards
88Glossary of terms
01 / Lessons & labs
See exactly what you will learn and practice
Lessons
5 Interactive Lessons · 140 topics01 Project Management Overview, Roles, Responsibilities and Project Initiation 22 topics +
- Project Defined
- Need for Project Managers
- Essential Elements of a Project
- Internal Versus External Projects
- Speaking the Language of Project Management
- Project Success Criteria
- People Skills in Project Management
- The Project Manager's Functions
- Process Functions of Project Managers
- People Functions of Project Managers
- Characteristics of an Effective Project Manager
- Functional, Matrix, and Project-Based Organizations
- Project Management Certifications
- Outcomes of the Project Initiation Phase
- Project Description
- Project Feasibility Analysis
- Project Concept Document
- Project Charter
- Stakeholder Register
- Project Kickoff Meeting
- Review Questions
- Application Activities
02 Project Planning — The Schedule, The Cost ...ent, and Quality Plans, The Risk Management Plan 29 topics +
- Benefits of Planning and Scheduling
- The Planning and Scheduling Process
- Developing the Work Breakdown Structure
- Key Facts About Developing a WBS
- The WBS Dictionary
- Enterprise Environmental Factors
- Estimating Activity Duration and Sequencing Activities
- Displaying the Project Schedule
- The CPM Network Diagram
- Scheduling Software and Combined Schedule Formats
- The Cost Estimate
- Costs To Be Included in Estimates
- Estimating Methods
- Estimating Products
- The Budget
- The Human Resource Plan
- The Communication Plan
- Procurement Plan
- The Quality Management Plan
- Risk Defined
- Risk Management Defined
- Classifications of Risk Factors
- Risk As It Relates to Project Success Criteria
- Risk Identification Process
- Qualitative Risk Analysis
- Quantitative Risk Analysis
- Quantitative Analysis Tools
- Review Questions
- Application Activities
03 Project Execution — Build the Project Team, Procurements, Monitoring and Control, Closeout 35 topics +
- Teambuilding Defined
- Common Mission: The Basis of Effective Teamwork
- Building the Project Team
- Explaining the Roles of Team Members
- Explain How the Team is Supposed to Operate
- Four-Step Model for Building Effective Teams
- Evaluating Teambuilding Activities
- Initiating the Team's Work
- Teams should be Coached
- Handling Conflict in Teams
- Procurement Methods
- Preparing an RFP or RFQ Package
- Bonds, Addenda, and Alternates
- Contracts for Subcontractors and Materials Suppliers
- Evaluating Bidders and Bids
- Ethics in Procurement
- Monitoring and Controlling Scope
- Monitoring and Controlling the Schedule
- Monitoring and Controlling Costs
- Earned Value Management
- To-Complete Performance Index
- Performance Reviews
- Cost Monitoring and Control Software
- Quality Monitoring and Control Methods
- Monitoring and Controlling Risk
- Steps in the Project Closeout Process
- Verify the Scope
- Close Out the Contract
- Close Out the Administrative Aspects of the Project
- Conduct a Lessons-Learned Review
- Develop the Project Closeout Report
- Recognize Team Members
- Complete the Final Step
- Review Questions
- Application Activities
04 Project Managers as Team Leaders, Motivators, Communicating, Influencing, and Negotiating 39 topics +
- Leadership Defined
- Influencing Team Members
- Eight Cs of Leadership for Project Managers
- Caring and Leadership
- Competence and Leadership
- Character and Leadership
- Communication and Leadership
- Clarity and Leadership
- Commitment and Leadership
- Courage and Leadership
- Credibility and Leadership
- Motivation Defined
- Motivational Context
- Basic Survival Needs and Motivation
- Safety and Security Needs and Motivation
- Social Needs and Motivation
- Esteem Needs and Motivation
- Self-Actualization Needs and Motivation
- Developing Personal Motivation Plans
- Additional Motivation Strategies
- Begin with a Communication Plan
- Communication Skills can be Learned
- Communication Defined
- Communication is a Process
- Not All Communication is Effective
- Factors that can Inhibit Communication
- Listening Well Improves Communication
- Nonverbal Communication
- Verbal Communication
- Communicating Corrective Feedback
- Written Communication
- Influencing and Negotiating in Project Management
- Negotiation Defined
- Characteristics of Effective Negotiators
- Preparation and Successful Negotiations
- Conducting Negotiations
- After Agreeing—Follow Through
- Review Questions
- Application Activities
05 Project Managers and Time Management, Change, Diversity, Adversity 15 topics +
- Poor Time Management and Team Performance
- Common Time Management Problems and their Solutions
- Change Management Model for Project Managers
- Diversity Defined
- Diversity-Related Concepts
- Prejudice is Learned Behavior that can be Unlearned
- Overcoming Prejudice and Embracing Diversity
- Do Not Give Up and Never Quit
- Face Adversity and Overcome It
- Accept Adversity as a Normal Part of Life
- Accept that Life can be Unfair
- Help Team Members who are Facing Adversity
- Dealing with Micromanagers who create Problems
- Review Questions
- Application Activities
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